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Customer Service
Payment
At unibeauties, we prioritize your security and convenience. That’s why all our payments are processed through Woo Payments and Google Pay, providing you with a seamless and secure checkout experience. Each product features a “Add to Basket” button.
Benefits of Woo Payments and Google Pay:
- Secure Transactions: Both Woo Payments and Google Pay ensure that your personal and financial information is protected with industry-leading security measures.
- Convenient Checkout: Use your preferred payment methods for a fast and familiar checkout process.
- Trusted Platforms: Benefit from the reliable payment infrastructures of Woo Payments and Google Pay, trusted by numerous businesses worldwide.
- Fast Shipping: Enjoy our prompt shipping services, ensuring your purchases arrive quickly and safely.
How It Works:
- Browse our products and select the items you wish to purchase.
- Click the “Add to Basket” button.
- You will be guided through the secure Woo Payments or Google Pay checkout process to complete your purchase.
By choosing to pay through Woo Payments or Google Pay, you can shop with confidence, knowing your transactions are secure and your purchases will arrive promptly.
If you have any questions about the payment process, feel free to contact us.
Shipping
At unibeauties, we ensure your products are delivered quickly and securely. We partner with trusted logistics providers to offer reliable and efficient shipping services throughout Canada.
Benefits of Our Shipping Service:
- Fast Delivery: Enjoy expedited shipping options, including same-day and next-day delivery in select areas.
- Reliable Tracking: Receive real-time updates on your order status with our comprehensive tracking system.
- Secure Handling: Rest assured that your packages are handled with care from our warehouse to your doorstep.
- Nationwide Coverage: Our extensive network ensures we can deliver to even the most remote locations across Canada.
How It Works:
- Place your order on our website and complete your purchase.
- We will handle the packaging of your items. Orders received after 1pm are normally processed the next business day.
- Our logistics provider will handle the shipping of your items.
- You will be sent the tracking information for your shipment, once shipped.
Orders are packaged and shipped on weekdays, and orders can take anywhere from 2-5 days to arrive depending on your location.
We guarantee that your orders will arrive promptly and securely, no matter where you are in Canada and the US.
If you have any questions about our shipping process, please contact us.
Returns
At unibeauties, we want you to be completely satisfied with your purchase. If you need to return an item, please follow the steps below.
Return Policy Highlights:
- 30-Day Returns: Most items can be returned within 30 days of delivery for a full refund or exchange, with some exceptions.
- Easy Process: To initiate a return, visit our “Contact Us” page and provide the details of your purchase and the reason for the return.
- Refunds and Replacements: Once your return is received and inspected, we will process your refund within 7 days or send a replacement. You will receive an email notification once the return has been processed.
- If you have any questions about the return process, feel free to contact us.